Telacad Ltd is a multi-skilled design resource specialising in CAD and surveying services for the telecoms, renewable energy and construction sectors. The company started trading nearly 6 years ago – initially as a team of 2 working from home, however over the past 3 years they have expanded. Telacad Ltd are located within Mile End Building, Abbey Mill Business Centre and have been with us since December 2016.
We spoke to Natasha Robertson, Operations Director to ask a few questions about their business.
What made you decide to come to Abbey Mill?
“We had previously been operating from serviced offices right in the city centre of Glasgow – Union Street, just round the corner from Central station but we had no parking and our team was expanding so we decided we needed a different kind of space, more practical and better value for money so started looking around.
We saw the brochure for Abbey Mill Business Centre and we were really taken with the facilities (ample parking, site security etc), the grandeur of the overall business centre estate, as well as the office proportions – Suite 3015 could not suit our team size better – having the additional ‘Directors Office’ helps us create a really professional impression when clients visit too as they can come in to the office – see our overall team at work but step in to the smaller office to conduct meetings, which helps us stay productive.
Also, totally loved Kathleen (Abbey Mill Business Centre Marketing Manager) and the reception area of Mile End and the terms of service contracts, I feel, really suits SME sized organisations.”
Tell us about your business and what you offer?
“Telacad Ltd is a multi-skilled design resource specialising in CAD and surveying services for the telecoms, renewable energy and construction sectors. Headquartered in Paisley, we provide an efficient and client focused service, tailored specifically to individual project requirements. Our dynamic team strive to provide a great service to all of our clients
Customer service is often overlooked in industries with demanding project timescales. We believe you can deliver a reliable and efficient service that keeps client satisfaction at the core. At Telacad we understand reliability and consistency are paramount and always deliver on our promises. We do this by maintaining a robust forecasting framework to ensure all SLAs are met without exception. We also recognise that efficiency is key to client satisfaction and strive to deliver all works in a timely manner without ever compromising on quality.
Basically – we go to telecoms mast sites where mobile signals are projected from, audit what is already there (equipment, technology, steelwork to support both of the former etc) and provide that info to our clients, then they will advise what’s to happen with the sites – upgraded to produce a 4G signal for example – then we will produce a technical drawing of the site to include what it will look like when their proposals come to fruition for whatever purposes they may be required – typically planning permission.
We also dabble in the power and renewable energy sectors – providing a similar service (ie planning drawings for solar fields or windfarms etc – also some gas pipelines and the likes).”
What are your business aspirations?
“We pride ourselves in knowing our position in the massive chain that is the telecoms industry – we strive to provide an excellent auditing and draughting service and hope to continue our quality service but at an increased volume – hopefully reaching a £1,000,000.00 turn over ….”
TELACAD LTD DESIGN OFFICE
Mile End Building
Abbey Mill Business Centre
12 Seedhill Road, Paisley
Scotland, PA1 1JS
+44 (0)141 237 4774
Website – telacad.com
Abbey Mill Business Centre
A landmark office complex, there are four historic buildings, each with unique character. We are located within Paisley Town Centre and Glasgow International Airport is only a 5 minute drive away. Our buildings are prominently situated on the banks of White Cart Water in an elevated position and benefit from excellent views.
Each building provides a good working environment; Atriums, reception areas and meeting rooms ensure a professional impression is given to your visitors. We also have a Café, Fitness Centre and Private Nursery on-site.
Whether you are looking for a small office, or a large office space, we are confident you will be impressed if you visit Abbey Mill Business Centre.
Visit our website to view our beautiful buildings – please click here.
Contact Telephone Number +44 (0)141 889 8000 or email email@example.com